Keisha Thomas Named to Heartland Workforce Solutions Board, Offers Insight on Regional Employment Trends
OMAHA, Neb., June 29, 2022 – North End Teleservices, LLC (NET) today announced Keisha Thomas, director of human resources, employee and community relations, was appointed to the Heartland Workforce Solutions board of directors in Omaha.
“I am honored by this appointment and am looking forward to working with the board in continuing to develop a welcoming workforce in our region – just as we have done with NET,” Thomas said.
Thomas, who says Omaha has characteristically low unemployment, added unemployment rates in Historically Underutilized Business Zones (HUBZones), such as where NET is located, remain higher than Omaha’s overall unemployment rate.
“NET is changing the employment landscape,” Thomas said. “We equip people to lead. We understand who people are and see everyone as individuals. We know the successful strategy of the organization is reliant upon the success of each person.”
Thomas has been part of NET since the company’s founding by Carmen Tapio, CEO, North End Teleservices, LLC, nearly seven years ago. NET is in the top two-percent of employers nationwide, based on number of employees, according the U.S. Census Bureau.
“One of my greatest pleasures is helping every member of our NET family discover their unique capabilities,” Thomas said. “We accomplish this by building incredibly diverse teams – connecting people with different skills and interests – and helping them stretch to reach their goals.”
Thomas says NET’s mission is a “perfect fit” for what she and the Heartland Workforce Solutions’ board hope to accomplish for the region.
“I’m very proud of what Heartland Workforce Solutions has planned in the upcoming year,” Thomas said, adding the Heartland Workforce Solutions mission “to promote and develop a workforce system that is responsive to the needs of business and career seekers resulting in economic prosperity” is “invaluable.”
North End Teleservices, LLC continues to add to the region’s job-growth trend, with ongoing workforce opportunities, employee upskilling and continued economic prosperity in the heart of North Omaha.
“Hiring in our dynamic region is a pleasure,” Thomas said. “I am delighted to extend my skills to the Heartland Workforce Solutions board.”
About North End Teleservices, LLC
North End Teleservices, LLC (NET) is an omnichannel global provider of business process outsourcing (BPO) to small and large business-to-business and business-to-consumer government and commercial entities. The company is committed to creating jobs and changing lives. North End Teleservices is a certified woman-owned, minority owned, HUBZone and Enterprise Zone business serving as an extension of its clients' brands and service delivery model. NET customizes contact center operations to meet every client's specific needs.
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