Commercial Services

Personalized to fit your industry. Your company. Your customers.

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Your vision. Our solutions.

Our service offerings are customized and designed with the right practices to suit the needs of your business, evolving as you do. We approach our relationship holistically with a view of your customers from a Lifetime Value (LV) and Customer Lifecycle (CL) perspective. Foundational services that are customized to your requirements include:

Customer Service

Customer Service

Account Management

Account Management

Sales

Sales

Technical Support

Technical Support

Customer Satisfaction Surveys

Customer Satisfaction Surveys

Back Office and Administrative

Back Office and Administrative

 
Appointment Setting and Confirmation

Appointment Setting and Confirmation

Lead Generation

Lead Generation

Market Research. 

Market Research

Reservation Sales and Service

Reservation Sales and Service

Dispatch

Dispatch

Intake and Claim Status

Intake and Claim Status

Omnichannel Delivery

 
Voice

Voice

 
Chat

Chat

Email

Email

 
SMS Text

SMS Text

Social Media

Social Media

 
Interactive Voice Response (IVR)

Interactive Voice Response (IVR)

 
 
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“We learned what North End’s mission was and really wanted to support that knowing they would be providing service excellence to our customers.”

— Higher Education Retailer Vice President of Customer Success and Marketing

 
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“Outsourcing our patient appointments to North End Teleservices was the best thing we have ever done.”

— Health Center CEO

 
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“NET has been one of the most open vendors that I have had the privilege to work with on improving processes as our work relationship has evolved.”

— Public School District Information Services and Technology Manager 

 

Get Started

Schedule a Consultation

To find out how North End Teleservices can help you better serve your customers and employees, request a consultation today. A member of our Market Development team will be in contact with you.

Or call us at 402-934-3624.